Using industry leading software to both manage and remotely monitor our clients’ sites, we are able to keep your systems working – so your business can too.
Be it the internet, e-mail, software or printing – most business processes rely on some type of IT. Our job is to keep all of these running smoothly, and sort any potential issues out quickly, giving you as little down time as possible.
We offer a range of outsourced service desk options for in-house IT teams and SMEs. Whether you want ad hoc reassurance, first line support or fully outsourced services for complete service desk support, the Infuse IT Support Helpdesk is here to help.
Our team is made up of expert technicians who are fully trained and highly experienced. We can cover all sectors and can provide support for a range of businesses from SMEs to organisations with offices around the world. We will provide support that meets your requirements perfectly.
Our range of service desk options range from a fully outsourced operation to particular aspects, such as overspill services, 1st line support call management and troubleshooting, or an expert 3rd line escalation resource for your own IT support team.
If you prefer a more hands-on approach, we can work closely with your in-house IT team so your clients need never know that we’re not a part of your business or that the support is outsourced.